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Shipping policy
At Passics, we are dedicated to delivering your order as efficiently and securely as possible. Please review the following shipping policy to understand how we handle order processing, delivery times, and related matters.
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
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You will receive an email confirmation with tracking information once your order has shipped.
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Orders placed during peak seasons or promotional periods may experience slight delays.
2. Shipping Destinations
We ship worldwide. Please ensure that your shipping information is accurate and complete to avoid delivery delays or failed shipments.
3. Shipping Methods and Delivery Times
Delivery time depends on your location and the shipping method selected at checkout. General estimated delivery times:
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Standard International Shipping: 7–20 business days
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Expedited Shipping (where available): 3–10 business days
Please note that delivery times may vary due to customs clearance, public holidays, or unforeseen delays.
4. Shipping Fees
Shipping costs are calculated at checkout based on your destination and order weight. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
5. Customs, Duties & Taxes
International shipments may be subject to import taxes, customs duties, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item or shipping prices. Please check with your local customs office for more information.
6. Tracking Your Order
Once your order is shipped, a tracking number will be sent to your email. You can use this number to monitor the delivery status through the shipping carrier’s website.
7. Lost or Delayed Shipments
While we strive for timely delivery, we are not liable for delays caused by shipping carriers, customs, or external factors. If your package is significantly delayed or appears lost, please contact us and we will assist you in investigating the issue.
8. Incorrect Shipping Information
If you provide incorrect shipping details, please contact us immediately. Orders that have already been shipped cannot be rerouted, and we are not responsible for items delivered to the wrong address due to incorrect information.
9. Contact Us
For questions about your order or shipping-related issues, please contact us at:
Email: bhuvadjarva@hotmail.com